Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using the services provided by Dynamic IT Solutions, LLC ("we," "us," or "our"), you ("you" or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Services
Dynamic IT Solutions provides specialized IT services including but not limited to:
- SkyTab POS system implementation and support
- Camera and security system solutions
- Hardware and software installation and maintenance
- System integration services
- Technical support and consulting
3. User Responsibilities
You agree to:
- Provide accurate and complete information when requesting services
- Use our services only for lawful purposes
- Not interfere with or disrupt our services or systems
- Maintain the security of your account credentials and systems
- Comply with all applicable laws and regulations
4. Service Availability
While we strive to provide reliable services, we do not guarantee uninterrupted or error-free operation. Services may be temporarily unavailable for maintenance, updates, or due to factors beyond our control.
5. Intellectual Property
All content, trademarks, and intellectual property on our website and in our services remain the property of Dynamic IT Solutions, LLC or their respective owners. You may not use, reproduce, or distribute our intellectual property without explicit written permission.
6. Privacy
Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your information.
7. Limitation of Liability
To the maximum extent permitted by law, Dynamic IT Solutions, LLC's total liability for any claims arising from these Terms or your use of our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising from your use of our services.
8. Indemnification
You agree to indemnify and hold harmless Dynamic IT Solutions, LLC from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
9. Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes when possible.
10. Termination
Either party may terminate services with thirty (30) days written notice, or as otherwise specified in individual service agreements. We may terminate immediately for breach of these Terms. These Terms remain in effect until terminated.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Maryland, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to protect intellectual property rights.
12. Changes to Terms
We may update these Terms from time to time with thirty (30) days notice via email or website posting. Continued use of our services after the notice period constitutes acceptance of the updated Terms.
13. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including acts of God, natural disasters, government actions, or other force majeure events.
14. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Contact Information
If you have questions about these Terms, please contact us through our website contact form.
Dynamic IT Solutions, LLC
Specialized IT Services for Hospitality and Retail