Limited time offer: Contact us to see if you qualify for our $5,000 rebate

Privacy Policy

Last Updated: January 2025

1. Introduction

Dynamic IT Solutions, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Business information when requesting services
  • Communications with our support team
  • Service requests and technical requirements

2.2 Information Automatically Collected

  • IP address and geolocation data (for location-based content)
  • Browser type and version
  • Device information
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Respond to your inquiries and service requests
  • Customize content based on your location
  • Send service-related communications
  • Improve our website and services
  • Comply with legal obligations

Legal Basis: We process personal information based on contract performance (for services and communications), legitimate business interests (for inquiries, location customization, and improvements), and legal compliance requirements.

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations
  • Business Partners: When necessary to provide integrated services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Third-Party Services

Our website and services may integrate with third-party services for various purposes including email communications, analytics, and enhanced functionality. These third parties have their own privacy policies governing their use of your information.

6. Cookies and Tracking Technologies

We use essential cookies for website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. Essential cookies are necessary for the website to function. You can disable non-essential cookies through your browser preferences or our cookie settings (where available). Disabling cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. Data Retention

We retain personal information as follows: contact information for active business relationships plus 7 years after termination for legal compliance; website analytics data for 26 months; and other personal data for no longer than necessary to fulfill stated purposes, typically no more than 7 years unless longer retention is required by law.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where applicable
  • Lodge complaints with supervisory authorities (EU residents)

10. Children's Privacy

Our services are not directed to minors. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we learn we have collected information from a child under these age thresholds, we will delete it promptly.

11. Regional Privacy Rights

California Privacy Rights (CCPA)

  • California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information

European Privacy Rights (GDPR)

  • EU residents have rights under the General Data Protection Regulation, including those listed in Section 9
  • You may contact your local data protection authority to lodge complaints
  • We will respond to valid requests within one month of receipt

12. International Data Transfers

Your information may be transferred to and processed in the United States and other countries. For transfers outside your jurisdiction, we implement appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities or transfers to countries with adequacy decisions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website contact form.

Dynamic IT Solutions, LLC
Privacy Officer
Specialized IT Services for Hospitality and Retail